We will ship from our warehouse in Santa Úrsula (Santa Cruz de Tenerife).
Where does Bubblytwig ship to?We ship worldwide, including to the United States, Italy, France, Germany, Spain, Portugal, Poland, and more.
What are my shipping options?You can choose between Standard and VIP shipping.
Standard Shipping: 10-20 days.
Standard shipping is free on orders over €28. The discount will be automatically applied at checkout.
During peak seasons and promotions, delivery times may be longer.
During the promotion, you can get free shipping when you buy 2 or more.*Shipping costs may vary during special offers posted on the website.
How to exchange a product?● Clothing. Whether you want to exchange a size or style, or to exchange the product for a completely different one, the exchange period is 30 days from the date the dress is delivered. Items must be returned in the same condition as when they were sent. This means: unworn, unwashed, with all tags attached, and in their original packaging.
● Accessories. No exchanges or refunds are allowed.
Changes
- We want all our customers to be happy with their orders. Therefore, if for any reason you are not completely satisfied with your purchase, you can return it or exchange it for another item. All return costs are borne by us, so you don't have to worry.
- Under no circumstances can an exchange be made if the product is not in mint condition, unlabeled, properly protected and unused.
- No re-shipment will be made until our warehouse verifies the receipt and condition of the return or exchange.
- To proceed with the return, you must contact us and send the package to us. By email: info@bubblytwig.com.